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Suncor Global Security Operations Centre
Suncor Global Security Operations Centre
Suncor Global Security Operations Centre

The HIDI Group provided Electrical and Audiovisual for the implementation of a corporate-wide Monitoring facility for Security, incorporating a large Video Wall and multiple control positions. HIDI’s Audiovisual (AV) division was brought on during the construction phase once Suncor and Kasian had finalized the overall design of the Suncor Global Security Operations Centre.  HIDI was originally brought on to provide electrical design of power, communication, lighting, and lighting control, but later due to our audiovisual expertise was engaged to deliver a heavy audiovisual solution and design based on Suncor’s security group requirements. Electrical design implemented critical power systems distribution from their existing UPS and generator systems in the building to make sure adequate electrical distribution for all of the audiovisual systems that were required, as well as communication ties from Suncor’s existing infrastructure.


Suncor Global Security Operations Centre is used to monitor the status of over 1500 cameras at facilities located in Canada, USA, Scotland (North Sea offshore rigs), North Africa and the Middle East. In addition to camera monitoring, Suncor uses this facility to monitor access control and intrusion monitoring, Intercom’s and Radio traffic. The GSOC is a first of its kind at Suncor, in the future another site linking to this facility maybe added for an Emergency Operations Centre.



One of the major issues our team faced was the structural strength of the partition walls which were unable to support the 3000LBS video wall. This was solved by implementing a separate structure to support the video Wall independent of the partition walls. A custom floor mounted video wall structure  was used, designed by RP Visual from Anaheim CA, this structure was carefully coordinated with the floor and the HVAC ducts overhead so that the entire frame could be permanently mounted to the structure above and below. We orchestrated the fabrication of the frame supports to within 5mm of the obstructions overhead. NEC was chosen as the LCD panel partner and through a range of considerations, VuWall of Montreal were selected as the Video wall controller supplier.


Video inputs to the Wall stream from the rack mount servers and from the individual operator’s workstations. Each operator displays, 4 per operator, are sent to local monitors on the desk with the ability to be displayed via the wall controller. A total of 26 Full HD video signals can be sent to the video wall controller over optical fiber extension cables.


In addition to the over 30 streaming video inputs and on-line video sources, a Telus Cable TV set Top box for local TV selection. There is an audio digital signal processor to separately route audio signals through to the overhead ceiling speakers. Both screen layouts and audio sources are selected at 3 different Crestron touch panel control system locations. Evans consoles were used for each of the operator positions, with sit-stand capability and individual climate control and task lighting.


Innovative Factors

Suncor’s GSOC is connected via IP video connectivity to its many locations around the globe, with very low latency and real time monitoring, any area of the wall can be captured in video and streamed out to any web client in the world, including mobile devices through its Stream Server, which runs on Suncor's worldwide private IP network.

LOCATION: Calgary, Canada

CLIENT: Suncor Energy Services Ltd

OWNER: Suncor Energy Services Ltd

ARCHITECTS: Kasian Architects

SIZE: 5,000 ft2



MARKET SECTOR: Industrial, Commercial